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Representatives of marketing, product, sales and operations departments, from Portugal and Brazil, were invited to an WDW International Agent Education Program, in Florida, during August 05 -13th.
Also took advantage of the occasion to meet other parks in Orlando with whom we collaborate.
Following are several testimonials and feedback from some people who participated in this experience:
"Having the opportunity to make this trip and experience a product that was familiar only in theory and not in practice, I found indeed that we need to live things to realize its value.
Because of its complexity, one important thing of this product, is that it is necessary above all, to know it well. The sales team needs to know how to sell it. Therefore we need to think and define new strategies.
It's an expensive product but very attractive, it's like selling an experience that stays for life and that's priceless.
I highlight a phrase that has been said several times "We are not just a park ... we're a destination!"
Rita Costa
Marketing Department
"The product knowledge is the first step to the success of any tourist destination.
The training activities undertaken by highly qualified professionals, as well as its own consumer experience in product to the customer optical, have been essential and fundamental, for a better understanding and future development of this product.
In fact, more than knowing the product, its features and benefits, it is necessary to fall in love with him, and in that aspect, the entire team of Abreu tours, as well as our partners at Disney, Universal and Sea World need to be congratulated!"
Susana Fernandes
Product Department
"... after an 8h30 flight, 2 hours in the queue for passport control in Miami and 4h bus we arrived to Orlando.
A fantastic destination that absorbs us and fills the senses with color, sound, joy and carries us to a state of relaxation, as few destinations in the world can.
Orlando is fun but with quality, refinement and elevation, clearly differentiating itself from other American cities.
The hotel offer is fantastic, with a positioning and different themes in each unit, but managing to cover a public economically differentiated. We have from the economic to luxury hotel, but even in the lower category, not surprisingly, they always pay attention to details.
Being the 1st time i visited the US, what surprised me most was the sympathy, kindness and friendliness of the people.
A special thanks to the group with whom I had the pleasure of sharing the journey.
Great people, professional and fun, contributed to make sure that this trip will surely be on the lot of the best i've done so far.
Thanks to all participants for companionship and thanks to Abreu for providing this experience so enriching, both professionally and personally. "
Paulo Valente
Product and Net Support Department
"Orlando is a pleasant surprise, providing entry into a fantasy world, filled with emotion. The visits to the theme parks of Disney World, Sea World and Universal Orlando Resort were very interesting and useful, in terms of learning the concepts and particularities that characterize each of the sites, allowing to have a true knowledge of the products, and learn how to "sell emotions" to the customer.
It is a destination with great potential, offering an excellent range, in terms of hotel supply and recreational / entertainment. During the week the environment lived among the working group was very positive, always marked by good humor and many funny moments, without ever neglecting our mission. A special word of appreciation to our staff from Orlando and NYC, for all the love, support and availability."
Andreia Machado
Account Management Department
"Abreu gave me the unique opportunity to enjoy an experience of sensations and feelings, to meet Orlando and this product - "dreams", which I feel more prepared to sell know. The formation were presented in very professionally way by qualified personnel. The visits to the many hotels, gave us more credibility to sell them.
The rides through the parks, the "world of fun and entertainment," the globally approach, was a success. Thank you!"
Rita Carmo
Booking
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