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HELP DESK INFORMS
May 2nd
Prepayment Control
Abreu online would like to inform that, as of 2nd May, it will adopt new procedures to all clients operating on a prepayment basis.
Our Accounting Department will now be sending two reminders in order to arrange payment: 15 and 7 days before the reservation goes into cancellation charges.
Attention: 3 days before the booking is within charges, if the payment has not yet reached our bank, we will cancel the reservation (automatic cancellation).
For reservations with immediate charges, payment will be requested right on the next day following the reservation.
The prepayment procedures are not valid for Clients on Credit, so they WILL NOT be affected by any change.